SWAG 1 Activity #5: Mailing — Notices of Overdue Materials and Fines

This is a sorting and categorization task. Prior to beginning this task, be sure the letters that have been placed in the envelopes. Provide the client with the stack of envelopes and show the client the “nonsense number” on the mailing label. Begin by sorting the envelopes using this number to insure that the envelopes and letters are not in alphabetical order. Explain that you are doing this in order to set up the problem.

Next, explain to the client, “We need to mail notices to each overdue patron, but some of the letters are in the wrong envelopes. We need to get this straightened out and put the correct postage on the envelopes.” Depending on the ability of the client, more or less instruction and structure may be provided, referring to the table class="swag" below:

Activity 5 Tasks
Task #	Problem	Task	Resources
1	We need to mail notices to each overdue patron, but some of the letters are in the wrong envelopes. We need to get this straightened out!	Sort envelopes by number on label.	Envelopes
2	We need to mail notices to each overdue patron, but some of the letters are in the wrong envelopes. We need to get this straightened out!	Remove letters from envelopes, stack in order.	Envelopes & letters
3	We need to mail notices to each overdue patron, but some of the letters are in the wrong envelopes. We need to get this straightened out!	Sort envelopes by lastname of borrower.	Envelopes
4	We need to mail notices to each overdue patron, but some of the letters are in the wrong envelopes. We need to get this straightened out!	Sort letters by lastname of borrower.	Letters
5	We need to mail notices to each overdue patron, but some of the letters are in the wrong envelopes. We need to get this straightened out!	Insert letters into correct envelopes.	Envelopes & letters
6	We need to put the correct postage on the envelopes, depending on the country of the borrower.	Sort envelopes by country of borrower.	Envelopes
7	We need to sort envelopes by state/province of borrower.	Sort envelopes by state/province of borrower.	Envelopes
8	We need to sort envelopes by zip/postal code of borrower.	Sort envelopes by zip/postal code of borrower.	Envelopes